Statistics

Complaints received since August 1988, where the Board was established

	2003	2004	2005	2006	2007	2008	2009	2010
Carried from the year before	151	138	84	101	83	72	249	909
Received during the year	466	345	337	303	338	569	1304	1120
To be treated	617	483	421	404	421	641	1553	2029
Closed with a decision:	315	263	197	218	206	221	313	416
Completely in favour of the complainant	22	16	20	19	22	14	29	67
Partly in favour of the complainant	16	24	10	14	16	8	23	24
Complainant partly complied with during the preparation, but decision otherwise in favour of the financial instituiton	27	27	31	34	37	28	17	11
In favour of the financial insitution	215	166	108	131	115	150	208	236
Admission refused	35	30	28	20	16	21	36	78
Closed by the secretariat:	164	136	123	103	143	171	331	299
Complied with/reconciled	125	101	96	71	110	112	239	223
Admission refused	39	35	27	32	33	59	92	76
Closed in all:	479	399	320	321	349	392	644	715
Under preparation:	138	84	101	83	72	249	909	1314

Pengeinstitutankenævnet Amaliegade 8 B, 2. Postboks 9029 1022 København K Tlf. 35 43 63 33 Telefontid kl. 9.30-12.30 Fax 35 43 71 04